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Manage Service

Through Network Managed Services, Receive anytime access to support services, networking experts and online tools to help you quickly resolve issues and improve network performance.

The Network Managed Services offerings include all activities we would typically perform running a telecom network, for instance:

  • operation and management of the entire network infrastructure
  • Service Level Agreement (SLA)
  • Management of end-customer problems escalated from your customer care function
  • Corrective and preventive field maintenance
  • Optimization of systems and services to ensure performance is maintained at or above agreed quality levels
  • Management of changes to the network
  • Installation and upgrades of equipment
  • Multivendor Support

Network Managed Services embrace multi-vendor environments, which gives you the flexibility to develop and deploy services and infrastructure by using the vendor of your choice.

We can also help you to secure your own in-house capability to operate the network, and while you get ready to operate we will take the full network management responsibility.